Small businesses have had a bad deal with IT for 20 years. Forced to lay out huge capital for servers that mainly lie dormant and only create more operational costs.
Ongoing maintenance, performance bottlenecks, patching and updates, air-conditioning, power supply, software licenses, depreciation… the essential costs makes the true cost of IT quite eye-watering.
Factor in the costs associated with having skilled IT staff and you see why SMBs see IT as a liability rather than an asset. The Cloud has changed all of that. This is why it’s such a big deal.